Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, fill out a form, sign up for SMS or email communication, or engage in other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, or other contact information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance the User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Use of SMS/Mobile Messaging and Email

We may use the contact information you provide to communicate via SMS/mobile messaging and email. This communication may include, but is not limited to:

• Transactional messages related to services you request or sign up for.
• Notifications about appointments, promotions, or other service-related updates.
• Periodic updates, newsletters, and offers related to our services.

By providing your phone number or email address, you consent to receiving these communications. Users can manage their preferences or opt out as described below.

Contact Disclosure:
Message frequency may vary based on your engagement with our services.

• Standard Message and Data Rates May Apply.
• Reply STOP to opt out of SMS messages.
• Reply HELP for help.
• Opting Out of Email: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or you may contact us via our Site.

How We Use Collected Information

KX Yorkville may collect and use Users’ personal information for the following purposes:

• To provide services requested by Users.
• To improve customer service by responding to your inquiries or support needs.
• To send reminders, notifications, and updates via SMS or email.
• To run promotions, contests, surveys, or provide other features.
• To send information that Users agree to receive about topics we think will be of interest to them.

Data Privacy Commitment:
We will not sell, trade, or rent Users’ personal identification information to third-party companies. Your data is collected solely to enhance the services we provide and to improve your experience with KX Yorkville.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. However, we may use trusted third-party service providers to assist us in operating our business, such as sending SMS messages, newsletters, or surveys. These third parties will have limited access to your information solely for these purposes and are required to keep your information confidential.

Third-Party Advertising

As you browse www.kxyorkville.com and other websites, online ad networks we work with may place anonymous cookies on your computer and use similar technologies to understand your interests and deliver relevant ads. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)

Changes to This Privacy Policy

KX Yorkville has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

KX Yorkville
www.kxyorkville.com
263 Davenport Road
Toronto, Ontario
M5R 1J9
416 926 9757

This document was last updated on January 6, 2025.